Office Administrator

Job Description

Are you someone with an office administration background?
  
Are you highly organised and able to provide excellent customer service?
  
Or are you someone who is looking for a role that can provide flexibility with working hours?
  
Our client, a leading business within the financial services sector are now looking to hire an Office Administrator on a 12-month FTC, working Monday-Friday, either 30 hours or 37.5 hours per week. The ideal candidate would have previous experience in an administrative role, preferably from a financial services background but is not essential. The candidate ideally would be confident in learning new systems & processes and the ability to consistently complete administrative tasks to the highest-level accuracy. This is a fantastic opportunity to learn and take on more complex queries, with the prospect of earning a qualification.
  
Key Responsibilities

• First point of contact for all customers & clients, greeting them and providing the utmost customer care.
• Will be the first touch point for any office maintenance.
• Answering the phone and forwarding those calls to the relevant departments or person, in a professional and timely manner.
• Arrange internal and external meetings, including booking office space and organising refreshments.
• Support colleagues with ad-hoc administrative tasks.
• Arrange travel and hotel accommodation for the office staff, cross-checking for the best prices around.
• Order office stationery.
• Manage and deal with any incoming post.
• Provide additional support as and when required.
• Complete general administration duties; photocopying, filing, data entry, petty cash, banking, client transfers and post reconciliation.

Key Skills & Experience

• Previous experience in an administrative and customer facing role is preferred, with legal experience being advantageous.
• Proficiency in telephone systems and adept at handling calls with professionalism.
• Excellent keyboard skills with a strong command of Outlook, Word, and Excel.
• Demonstrated commitment to excellent client care.
• Strong interpersonal and communication skills.
• Exceptional organisation and administration abilities.
• High level of accuracy and attention to detail.
• Ability to maintain discretion and always uphold client confidentiality.

Additional Information 

• Office Based: Monday-Friday, 8am-4:30pm or 8:30am-5pm.
• Full-time – 37.5hours or 30hours per week.
• Salary: £23,500 – £25,000 FTE.
• 12-months FTC.
• Pension Scheme.
• Private Medical Insurance.
• Employee Assistance Programme.
• Cycle to work scheme.
• Family Leave Entitlements.

To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at 01295-983585. Alternatively, connect with us on LinkedIn via the following link: https://www.linkedin.com/in/shanelle-bowyer-3b8796139/