Recruitment Contact
Stuart Moore
Business Director
For more information call Stuart Moore on 01295 983573
Customer Support (IT Support)
Job Details
Job Description
Our client is a successful small business who work with organisations across the country, supporting their customers with all areas of IT desktop and telecoms support.
Your role will be to provide remote desktop support to users over the telephone, email and via remote access. This support could be in areas such as;
- Resolving general IT/computer issues such as network connectivity on desktops, laptops, routers and/or servers.
- Printers/peripheral support.
- Issues of slowdown/crashing.
- Support with telecoms equipment.
- Resetting of passwords and login information.
This is a varied and interesting role, with no two days the same!
We are therefore looking for someone who has previous experience of providing excellent customer service (either telephone or face to face) and is a natural team-worker. There is no requirement to hold a qualification in IT as training will be provided, but you would need to have an interest in IT technology and some practical experience of connecting and managing PC networks, either at home or in a workplace.
Working hours are 9am – 5pm, Monday to Friday. The company are looking to hire someone straight away, so please apply today for a fast response.
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