Account Manager

Job Description

Do you currently work in an office-based sales environment?
  
Are you looking for a hybrid working opportunity?
  
Have you got previous experience prospecting and managing accounts?
  
Our client is a long-standing and successful technology agency, based in Banbury. Due to business growth, they are looking to appoint a confident Account Manager, working Monday-Friday, on a full-time permanent basis, with hybrid working opportunities. The ideal candidate would have previous experience prospecting new clients and businesses, as well as being able to manage existing accounts. This is a fantastic opportunity to join a well-established business in a thriving industry who can provide the training to develop your skillset.
  
Key Responsibilities

• Manage existing customer accounts and always deliver exceptional customer care.
• Independently onboard and build your own new customer base of accounts.
• Identify new prospects which could partner with an external agency, via telemarketing, emails, LinkedIn or other digital channels.
• Search for suitable organisations and identify the key stakeholders to reach out to.
• Follow up on leads produced by the Marketing department.
• Qualify the prospects by their current processes, needs, challenges and identify outcomes for partnering with the business.
• Align the prospects requirements with the business’s portfolio of demand services.
• Create, build and nurture your own funnel of leads, with the view of continuing to nurture these leads through to a meeting.
• Host face-to-face/online meetings, reviews and conference calls.
• Be able to attend customer events/exhibitions.

Key Skills & Experience

• Willingness to travel to customer meetings, events and exhibitions when required.
• Previous experience in an office-based customer service/sales environment.
• Previous experience within telesales/telemarketing, prospecting new customers.
• Worked to and achieved KPI targets.
• High level of motivation and determination.
• Excellent written and communication skills, both internally and externally.
• Ability to interact with a wide variety of people and highly communicable.
• Computer literate.
• Customer service skills.

Additional Information

• Hybrid working after probation.
• Monday to Thursday, 8:30am-17:30pm, Friday 8:30am-12:30pm.
• Salary increases to £28,000 basic (£36,000 OTE) after successful probation period.
• 20 days annual leave, plus bank holidays.
• Targeted structured bonuses.
• Uncapped commission.
• Quarterly incentives.
• Company pension.
• Christmas closure.

To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at 01295-983585. Alternatively, connect with us on LinkedIn via the following link: https://www.linkedin.com/in/shanelle-bowyer-3b8796139/